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Quality Supervisor

Quality Supervisor
Come join the Tillamook Team where our philosophy is "Dairy Done Right." As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We're taking a stand for real food, because everyone deserves better.
About you:
What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.
About us:
Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.
What you will do:
The Quality Supervisor supervises plant QA and Site Sanitation staff on all shifts. Responsible for day to day activities working with all departments to ensure safe quality foods are being produced. Responsible for site sanitation staff that clean and sanitize support areas and assist with departmental waste removal.
Here's a day in the life:
Supervision of plant QA and Site Sanitation personnel, including; scheduling, controlling overtime, monitoring attendance records, address performance issues, which may include disciplinary action and termination.
Provide continuous feedback, coaching, mentoring and timely effective discipline when necessary; evaluating, monitoring and providing regular feedback on employees' performance reviews.
Assist with uniform and captive shoe programs as the main contact.
Ensure training of personnel is complete and up to date.
Able to inventory and order supplies as needed.
Provide guidance and leadership in situations where deviations have occurred or a potential risk has been identified related to food safety and/or quality attributes.
Oversight of Environmental Program.
Assist with maintaining the Non-Conforming material and equipment program.
Review Product Holds, place product on hold as needed and initiate communications with others as to status and disposition of hold product.
Review of all documents in ETQ (related to Food Safety and Quality).
Review trailer inspection records for possible issues with food safety or quality.
Responsible to write work instructions, develop forms and oversee red Zone for the department.
Assist with monthly duties such as KPI's, new hire orientation training, food safety training.
Ability to work with FDA and/or USDA rules and regulations, possess a thorough understanding of FDA and/or USDA inspected manufacturing facilities is required.
Skills you'll need:
Education and Experience:
A high school diploma is required; an Associate degree is Food Science or related field is preferred. A Bachelor's degree in Food Safety, Microbiology, Chemistry, Food Science, or related field is a plus. Should have 4+ years of food processing experience, with at least 2 years in a manufacturing environment under USDA and/or FDA and familiar with HACCP ; or equivalent combination of education and experience.
Job Knowledge, Skills and Abilities:
Ability to establish and maintain effective relationships with employees, supervisors and the general public.
Ability to communicate effectively.
Must be computer literate with intermediate knowledge of Microsoft Word, Excel, Outlook and SharePoint. ERP system knowledge is required; NAV is a plus.
Must be a team player and be able to interact with staff at all levels of the company.
Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
Excellent time-management skills with the ability to work independently with little supervision. Familiarity with Regulatory and PMO requirements if required.
Industry leading benefit and reward programs:
We offer outstanding benefits to our employees. For more information, please visit the careers page: www.tillamook.com/careers.
Full-time position; wage is DOE
We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future.
Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO/AA

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